Frequently Asked Questions


Refund Policy

Mermaids Kick-Starter Bible

Yachts Mermaids believes 100% the MKSB will support you in your new Chief Stewardess role. That’s why we have a 24 Hours - 100% Satisfaction Guaranteed. If, in the first 24 hours, you are not happy with your new MKSB, YM will refund your money back (except your 25$ donation for the YM Make an Impact Program and 2.9% + 30¢ payment fee). To become eligible for this refund: a) your refund request most qualified for money back vs. store credit, b) reviewed every single template inside the MKSB, c) watched the training videos, workshops, and masterclasses, d) emailed info@yachtsmermaids.com for support. *Note: If you request a refund under the reason “I have a similar system,” your order is only eligible for store credit. You may use this credit towards any of the YM leadership products. If you have completed all these steps and want a refund, fill out the form below.

YM Self-Leadership Mini-Course

Yachts Mermaids believes 100% that the YM Self-Leadership Mini-Course will support you in your new Chief Stewardess role. That's why YM has a 7-day- 100% Satisfaction Guaranteed. If you are not happy with your new knowledge in the first week after finishing the mini-course, YM will refund your money back (except for your 25$ donation for the YM Make an Impact Program and 2.9% + 30¢ payment fee). To become eligible for this refund, you must: a) go through the entire mini-course and b) send a copy of your completed worksheets via email to info@yachtsmermaids.com. If you have completed all these steps and want a refund, fill out the form below.