YM Store Term & Conditions
Digital Products & Services Terms and Conditions of Sale
1.0 Introduction
These terms and conditions set out the terms and conditions between you, the customer, and Abounding Solutions (“us,” “we”), governing the use of our website and our downloadable digital recordings, including the content therein (the “products”). Your use of our website, and purchase, download, and use of our products constitutes your full acceptance of these terms and conditions. If you do not agree with these terms and conditions, you should not use our website or purchase, download, or use any of our products.
2.0 License and Use
Your purchase of one of our products constitutes our granting to you of a single-user license, non-exclusive, non-sublicensable, non-transferable license to download and access that product for the purpose of your own personal use and reference or with clients to whom you provide the services for which the products are intended (the “purpose”). You agree that under no circumstances shall you use, or permit to be used, any product other than for the aforesaid purpose. For the avoidance of doubt, you shall not copy, re-sell, sublicense, rent out, share or otherwise distribute any of our products, whether modified or not, to any third party. You agree not to use any of our products in a way that might be detrimental to us or damage our reputation.
3.0 Intellectual Property
The products, whether modified or not, and all intellectual property and copyright contained therein, are and shall at all times remain our sole and exclusive property. You agree that under no circumstances shall you have or attempt to claim ownership of any intellectual property rights or copyright in the product, whether the product has been modified or not.
4.0 Refunds and Chargebacks
Mermaids Kick-Starter Bible: Yachts Mermaids stands behind the value of the MKSB and believes it will truly support you in your Stewardess role. That’s why we offer a 24-Hour Satisfaction Guarantee with a partial refund. If you’re not satisfied within the first 24 hours, we’ll refund 50% of your purchase (excluding the payment processing fee). Because our MKSB templates are digital products delivered instantly, full refunds are not possible once they have been downloaded. This policy honors your trust while protecting the integrity of our digital products.
YM Self-Leadership Mini-Course: Yachts Mermaids believes 100% that the YM Self-Leadership Mini-Course will support you in your new Chief Stewardess role. That's why YM has a 7-day 100% Satisfaction Guaranteed. If you are unhappy with your new knowledge in the first week after finishing the mini-course, YM will refund your money (except for your 25$ donation for the YM Make an Impact Program and transaction payment fee). To become eligible for this refund, you must have: a) go through the entire mini-course and b) send a copy of your worksheets completed via email to info@yachtsmermaids.com
Private Coaching Sessions: You may cancel or reschedule your coaching session up to 24 hours before the session starts. Scheduled meetings must be canceled with 24 hours notice via email at info@yachtsmermaids.com or using the cancel button on the appointment confirmation email. If not canceled within the notice time, the session will result in you losing your private coaching session. Please remember that the private coaching session expires after 3 months of your purchase date. YM store credit will be given if you decide not to use your session.
Resume Writing Services: Yachts Mermaids is confident that the Resume Writing Service will enhance your job search. That's why Marién offers a first draft Satisfaction Guarantee. If you are unhappy after receiving the first draft, you will receive 25% of the deposit refund.
Please note that any refunds will be at our sole and absolute discretion. You agree that under no circumstances whatsoever, you shall initiate any chargebacks via your payment provider. You agree that any payments you make for any of our products are final and may not be charged back. We reserve the right to alter any of our prices from time to time.
5.0 Warranties and Liability
We make every effort to ensure that our products are accurate, authoritative, and fit for our customers' use. However, we take no responsibility whatsoever for the product's suitability, and we provide no warranties as to the function or use of the product, whether express, implied, or statutory, including any warranties of merchantability or fitness for a particular purpose. You agree to indemnify us against all liabilities, claims, demands, expenses, actions, costs, damages, or losses arising from your breach of these terms and conditions. Furthermore, we shall not be liable to you or any party for consequential, indirect, special, or exemplary damages, including but not limited to damages for loss of profits, business, or anticipated benefits whether arising under tort, contract, negligence or otherwise whether or not foreseen, reasonably foreseeable or advised of the possibility of such damages.
6.0 General
These terms and conditions constitute the entire agreement and understanding between you and us for the supply of downloadable digital products and shall supersede any prior agreements, whether made in writing, orally, implied, or otherwise. The failure by us to exercise or enforce any right(s) under these terms and conditions shall not be deemed to be a waiver of any such right(s) or operate so as to bar the exercise or enforcement thereof at any time(s) thereafter, as a waiver of another or constitute a continuing waiver. You agree that monetary damages may not be a sufficient remedy for the damage which may accrue to us by reason of your breach of these terms and conditions, therefore we shall be entitled to seek injunctive relief to enforce the obligations contained herein. The unenforceability of any single provision within these terms and conditions shall not affect any other provision hereof. These terms and conditions, your acceptance thereof, and our relationship with you shall be governed by and construed in accordance with the
Commonwealth of Puerto Rico law and both us and you irrevocably submit to the exclusive jurisdiction of the Commonwealth of Puerto Rico courts over any claim, dispute, or matter arising under or in connection with these terms and conditions or our relationship with you.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Downloadable Digital Products Terms and Conditions of Sale Policy via email info@yachtsmermaids.com
Private Coaching Term & Conditions
PROGRAM AGREEMENT, RELEASE, AND WAIVER
I voluntarily desire to participate in coaching sessions with Marien Sarriera of Yachts Mermaids (the “Facilitator/Coach”).
I understand that coaching will involve a telephone session and online communication to facilitate personal and professional growth and transformation experiences. In exchange for participation in coaching services provided, I agree to the following:
I take full and sole responsibility for my life, business/career, well-being, and all decisions made before, during, and after my coaching experience.
I acknowledge that I am choosing to participate voluntarily in various activities during coaching, and I recognize that these activities may contain certain inherent risks. These activities may include, but are not limited to: meditation, breathing exercises, guided imagery, journaling, and other activities (collectively “Program Activities”). I expressly assume the risks of coaching and all Program Activities.
IMPORTANT – You may cancel or reschedule your coaching session up to 24 hours before the session’s start time. I am aware that scheduled meetings must be canceled with 24 hours notice via email at info@yachtsmermaids.com or using the cancel button on the appointment confirmation email. If not canceled in notice time, the session will result in you losing your private coaching session. Please keep in mind the private coaching session expires after 3 months of your purchase date, and only YM store credit will be given if you decide not to use your session.
It is your responsibility to confirm the agreed-upon session, communicate with your coach if you need help between sessions, and be on time for the session. Please notify Marien if you will be late. Note that the amount of time you are late will be deducted from the time you have.
I release the Facilitator from any and all liability, damages, causes of action, allegations, suits, sums of money, claims, and demands whatsoever, in law or equity, which I have ever had, now have, or will have in the future against the Facilitator, arising from my past or future participation in, or otherwise, with respect to, anything related to and including the coaching experience.
In no event will the Facilitator be liable to any party for any direct, indirect, special, incidental, or consequential damages for any use of, non-use, or reliance on this coaching experience, its information, programs and/or services, including, without limitation, personal injuries, accidents, misapplication of information, or any other loss, malady, disease or difficulty, or otherwise, even if I am expressly advised of the possibility of such damages or difficulties, whether caused by the fault of myself, the Facilitator, or other third parties.
All information you share with Yachts Mermaids, from the first inquiry to your post-coaching feedback form, is treated as private and confidential.
Any dispute concerning this release, the Facilitator, or any aspect of my participation in the coaching experience or Program Activities shall be governed by the laws of Puerto Rico and brought in the District or federal courts of Puerto Rico.
I have carefully read this document, I consent to all parts of it, and I voluntarily surrender certain legal rights.
Yacht Agency Terms and Conditions
SERVICES TERMS AND CONDITIONS
When ordering or requesting services from Yachts Mermaids Agency, you, as Client, agree on your behalf and behalf of anyone interested in the Services to these Terms and Conditions, which shall apply and always govern.
By activating your account, providing the Credit Card Security and Authorization Form, and using or engaging in the services of Yachts Mermaids, you agree to all the terms and conditions herein outlined. If you do not agree with any of the terms and conditions outlined herein, please do not use or engage the services of Yachts Mermaids. We reserve the right at any time to modify the services we provide to you and to add or remove content or stop providing for any reason. These Terms and Conditions are governed by the laws of the Commonwealth of Puerto Rico.
ACCOUNT OPENING REQUIREMENTS
When opening an account with Yachts Mermaids | Yacht Services, a valid credit card must be kept on file regardless of the agreed payment terms. This Credit Card and Security Authorization Form is required strictly for security purposes and does not impact on your payment terms. It is the Client's responsibility to ensure that the credit card information remains up to date at all times. The credit card on file will only be charged in the event of a breach of the agreed-upon terms and conditions.
PAYMENT TERMS
Payment may be made by bank transfer or credit card.
Invoices are due within 7 days of issuance.
Payments not received within 7 days will incur a 10% late payment fee, and all services will be suspended until the invoice is paid.
Credit Card payments will incur a 4% processing fee.
ACH/Wire Transfer payments will incur a $15 processing fee.
Accounts sent to collections will be subject to all collection costs, including court costs and reasonable attorney fees.
If this account is in the name of a corporation, the owner(s) of said corporation agree to be personally liable for all charges.
Fees will be disclosed and agreed upon for the service request.
DELIVERY RECEIPTS
Client representatives, employees, or agents are authorized to sign delivery receipts provided by Yachts Mermaids
RETURNS POLICY
Returns for food, fresh produce, or meats must be made upon delivery and are subject to the terms and conditions of each supplier.
Any restocking fees charged by the supplier or manufacturer will be passed on to the customer.
Special orders (shopped locally or online) must be returned within 48 hours in the original, undamaged packaging with the original invoice. These returns will be subject to applicable restocking fees and the terms and conditions of each supplier.
INDEMNIFICATION AND THIRD PARTY
Unless otherwise stated in writing by us, when you make a request for goods or services provided by a Supplier through the Concierge Service, you will enter into a contract directly with the Supplier for the provision of the goods or services, and you will be bound by the Supplier’s terms and conditions (including but not limited to their cancellation and/or return terms). In these circumstances, it is very important for you to review any applicable terms and conditions before you complete the transaction.
Please contact us immediately should you be dissatisfied with any aspect of the Concierge Service you receive, and we will use reasonable endeavors to look into the issue within two working days of receipt of your notification and respond to you.
Client understands and agrees that Yachts Mermaids shall not be liable or responsible in any manner for any losses, damages, or claims that arise from the furnishing of services or goods acquired for or to the client by any contractor, subcontractor, sub-trade, third-party vendor or supplier, merchant, store, or any other seller or service provider, including any consequential damages that may arise from the furnishing of such services and/or goods. By receiving and requesting services, you agree to indemnify, defend, and hold Yachts Mermaids and its business partners, staff, and affiliates harmless from any liability, loss, claim, and expense, including reasonable professional legal advisors' fees and expenses, related to your violation of these Terms and in connection with any of the Services provided by a third party, including Suppliers.
Recommendations of third-party vendors and suppliers are at your own risk, and Yachts Mermaids shall not be held responsible or liable for any dissatisfaction with any product, service, or merchandise. The decision to use any third-party service vendor, contractor, sub-contractor, trade, sub-trade, service provider, seller, reseller, merchant, retailer, store, wholesaler, or supplier is your responsibility and is only a recommendation by Yachts Mermaids and holds no guarantees for satisfaction.
CANCELLATION AND TERMINATION
You may cancel your account and services with us at any time by emailing info@yachtsmermaids.com for further instructions from us. These Terms and Conditions will remain in full force and effect until written and signed cancellation is received by Yachts Mermaids. Cancellation of the services does not release the Client, their representatives, agents, and/or the person accepting these Terms and Conditions from any previous unpaid obligations. Unless otherwise indicated in the Terms and Conditions and/or Service Agreement, you will not be entitled to any refund of any fees, pro rata or otherwise. Any outstanding balance owed to Yachts Mermaids for services rendered through the effective date of such terminations will immediately become due and payable in full.
The person signing this agreement is advised that if they leave the applicant's employment, they will remain obligated under this agreement until Yachts Mermaids receives a written release of responsibility from the applicant. Yachts Mermaids may cancel services at any time without cause.
CHANGES TO TERMS AND CONDITIONS
Yachts Mermaids reserves the right to update or change these Terms from time to time at our discretion, and your continued use of the services will be subject to the then-current version of these Terms. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
