I remember hustling through the month while working below deck 13-18 hours per day, with 2 hours of rest on a good day. Trying to keep up, yet constantly feeling like there was never enough time. Shutting down my emotions and body aches because soldiering on was part of the job.

After seven years of this insanity, my body and mind gave out, and I was obligated to resign and take time off.

It took me about a year and a half to improve my mental and physical health and transform the patriarchal mindset that working myself to extortion meant I was more productive.

During my journey to healing, I discovered the interconnectedness between women's mental and physical health, productivity, and menstrual cycles. This led me to reclaim the knowledge of cyclical living and the significance of menstrual rest.

When I returned to yachts, I implemented Menstrual Rest and Cyclical Living on every vessel I worked on. Because if we want change to happen, we must lead by example. 

Taking menstrual rest and syncing your work and life with your menstrual cycle is the key to well-being, mental health, better work performance, and avoiding burnout as a woman.

Menstrual rest means slowing down and resting during your bleeding phase to reconnect with yourself and your inner seasons. Cyclical living means delegating work duties/projects and scheduling your private life according to your cyclical phase.

Why is menstrual rest important? 

Let's talk about female vs. male physiology.

The circadian rhythm influences male physiology. It is a 24-hour sleep-wake cycle connected to the rhythm of the sun and ruled by the hormone testosterone. As long as food is eaten at the correct times and they get enough sleep, they're good to go any day of the week.

Cyclical bodies, on the other hand...NOT SO MUCH. If you have a womb, your biological clock is deeply impacted by the infradian rhythm, which is a fancy way to say your menstrual cycle.

This 28-ish-day rhythm is ruled by the moon and governed by estrogen and progesterone hormones. This means you go through four distinct phases/seasons within one lunar cycle, which means you probably feel like this sometimes: 

The key to thriving as a cyclical being is to work with the flow of your hormones instead of against them. You do this by planning your life according to the phases of your menstrual cycle and taking rest when bleeding.

The fact is that women have been conditioned to adjust to a man's workplace, environment, schedule, and approach to productivity for way too long because pretty much everything, from exercise to sleep to nutrition and even the way we're expected to work, is based on research done on male physiology. AKA the physiology that is basically the same every day.

Exploring productivity at work through a female paradigm is the key to unlocking your performance genius zone. Learning to sync your female cycle with your work and life is the ultimate bio-hack to harness your energy, productivity, well-being, and mental health.

So, what should you do during menstrual rest?

Rest, Reconnect, and Reset.

Here are some ways to achieve that:

1. Create a relaxing environment.

2. Listen to your body, hydrate, and eat nutritious foods.

3. Practice deep breathing and relaxation techniques 

4. Reconnect with your womb. Click here for my womb healing meditation.

5. Prioritize quality sleep

6. Engage in gentle exercises like walking, Yin Yoga, Tai chi, Qigong, etc.

7. Disconnect from electronics and enjoy journaling, painting, or doing anything creative you like.

8. Practice self-compassion and embrace the power of rest. Allow it to support your overall well-being, ensuring a healthier and happier you during this natural process.

Click here to download my fave 6 menstrual rest rituals!

Let's talk about implementing menstrual rest while working onboard superyachts.

1. Educate yourself. Learn how your body and cycle work and how to take menstrual rest. Join me inside the YM Productivity Training. Start Here!

2. Meet with the captain or person in charge to discuss the benefits of giving menstrual rest to women on board. Every captain and crew I have shared this topic with has supported this decision and thanked me for educating them. Please don't be afraid to speak about this. It is time to break the stigma and taboo around periods. After all, we do spend an average of 3,500 days menstruating. It's Natural, Period.

3. Share your knowledge with other women onboard. The easiest way is to watch my Productivity Masterclass together! Get it here.

4. Implement cyclical living and menstrual rest at work with the help of the YM Productivity Training. Join Here!

The Womb Magic Productivity Training is the first and only available class in the yachting industry that teaches women how to use their monthly periods as a productivity tool.

Cyclical living and menstrual rest have immensely benefited me and many other women. These practices have enhanced our overall well-being and productivity in the workplace. Implementing this approach in your life will have a similar positive impact.

It's time to change the stigma, stereotype, and taboo surrounding menstruation by educating yourself and normalizing cyclical living and menstrual rest for you and all women.

Written by Marién Sarriera and Melanie Langley

As a former yacht crew member with over 15 years at sea, I know how frustrating, challenging, and daunting the topic of insurance can be. This is why I have partnered with Melanie Langley, a maritime insurance broker at Moore Dixon (MDBL), well-known for its ACREW Superyacht Business Awards (Best Insurance Health & Medical and Best Service Provider Finalist). So you can understand how maritime insurance works onboard yachts and how to be covered as a seafarer when the unexpected happens.

Here are the 8 Things You Should Know about Yacht Crew Insurance

 1. Understand what insurance is—It's essential to understand insurance when discussing it. Insurance is a contract (called an insurance policy) in which, for a set sum (premium), you receive financial protection or reimbursement against losses from the insurance company. These potential losses are set out in the policy contract. 

2. Know who's in charge of supplying insurance onboard—Usually, your employer purchases the insurance for the crew as a group, and the management company helps with claims. In other cases, you must purchase your insurance, and the vessel will refund you a monthly set amount stipulated in the contract. Sometimes, the Captain, Purser, or HOD may oversee crew insurance and can advise you if you need help with your claims. We recommend finding out who supplies the insurance, who the point of contact is, and how to make a claim.

3. Difference between P&I and medical insurance—P&I (called Protection and Indemnity Insurance) is a type of insurance that yacht owners purchase to cover the potentially huge costs of any harm they accidentally cause to people, property, or the environment. Medical insurance is specifically designed to look after any illnesses or injuries you may have. Your medical insurance type may vary widely; some cover preventative checks, and some just cover emergencies.

Most P&I insurance policies require medical insurance to be in place before they will offer any coverage. So, with a medical claim, the medical insurer is the first to respond financially. It is also worth noting that most P&I claims must be work-related.

If medical insurance is provided, it would cover medical costs only. Depending on the severity of the injury, there could also be a potential claim for permanent disablement via the P&I policy. Some yachts also have additional personal accident insurance, which means your salary would be covered if you are injured while working. Again, this is why you must find out what coverage is provided onboard.

Moore Dixon Brokers Limited does cover both groups and individuals for personal accident cover, so even if your yacht doesn't provide this, you can still get it and protect your salary. Click here to learn more.

4. MLC flag states insurance coverage vs. other flag states—Richard Johnson-Browne from Keystone Law shared that the MLC 2006 (Maritime Labour Convention) requires health insurance for all seafarers working on board commercial and private yachts that are part of the convention.

MLC does not directly apply to yachts flagged in states that have not ratified it, such as the United States of America. But if your country of residency has ratified the MLC 2006, this could mean that the MLC 2006 standards on board ships, as implemented nationally, would also apply to protect you. This information can be found in Article V, paragraph 7, of the MLC 2006.

"So, in effect, while health insurance is not a requirement for yachts flagged in non-MLC flag states, an MLC flag state/country may nevertheless require the yacht's seafarers to have health insurance if they call at the state's ports (the extent to which this is enforced depends on each individual MLC flag state and their PSC)."

To expand on the USA insurance requirements, as it is not an MLC signatory and does not have to comply, Oleg Otten, Michael Karcher, and Roberto Rodriguez Allen from Robert Allen Law shared with us that the USA has its own legislation called The Jones Act, which ultimately gives the employer a duty of care for their crew.

"The USA did not ratify the MLC, and the USA has no legislature comparable to the MLC. There are some relevant USA employment laws (for example, laws against discrimination) and case laws on seamanship rights, which all employers should follow in the USA. But beyond that, the key document is the employment agreement (SEA)/contract.

There is no legal requirement to provide health insurance, regardless of tonnage or registration. The legal requirement kicks in only when and if a crew member is injured while serving on the vessel, and it applies to "maintenance and cure" referenced below.

The traditional remedies of Maintenance and Cure provide an employee (crew member) of a seagoing vessel with a daily living allowance designed to cover food and lodging (Maintenance) in addition to actual payments for therapeutic, medical, or hospital expenses (Cure) during periods of illness or injury while the employee is in the service of the ship. The right to such benefits "extends during the period when [he or she] is incapacitated to do a seaman's work and continues until he or she reaches maximum medical recovery.

The "Cure" doctrine requires the vessel owner to pay for the seaman's medical treatment until the seaman reaches "maximum medical cure." Maintenance is supposed to give the seaman the wages he or she would have earned to the end of the voyage and enough compensation to provide the seaman with room and board comparable to that offered on the vessel. However, seamen are entitled to maintenance payments even if they did not live or sleep aboard the vessel.

 Under most circumstances, if a seaman is injured or falls ill while "in the service of the vessel," the employer must pay maintenance and cure even if the employer was not at fault, or sometimes even when the illness or injury is unrelated to your employment.

A seaman also has the right to sue his or her employer for negligence under the Jones Act, 46 U.S.C. § 30104, in addition to the claim for maintenance and cure. Damages for negligence can include pain and suffering, loss of earnings, future medical expenses, and the inability to enjoy life. This requires a showing of negligence by the seaman's employer.

That said, while there may not be a specific legal requirement for health insurance coverage for crew members, it is common practice and advisable for yacht owners to provide insurance coverage for their crew as part of their employment benefits package. This can include health insurance and other types of insurance, such as workers' compensation and liability insurance."

5. Be informed about Death and Disability coverages—If you were to pass away or experience a permanent disability, would you be protected? Finding out if the vessel has a Death and Disability coverage is crucial information you should know. Again, from boat to boat, this will differ. That's why we highly recommend you always have this type of insurance as personal coverage. It's important to remember that standard insurance from your home country might consider yachting a 'dangerous' occupation and not cover you. So, it's worth going to a seafarer-specific insurance provider like MDBL to support your scouting for coverage at sea.

6. The most essential coverage for yacht crew—Medical insurance is the single most important insurance for a crew member working on a yacht. This is mainly because you will be working in different countries with distinct health systems than your country of residency, where you may have some level of coverage in public health service or a local policy. This becomes even more essential if you are working in the USA/Canadian waters, as the medical bills in these countries are likely to give you nightmares!

7. When to get insured—The time to get your personal insurance is NOW, even if you think you don't need it. It is essential to know that the healthier you are, the easier it will be to get coverage, as sometimes it's too late to obtain personal medical insurance when you already have a pre-existing medical condition. The insurer may either exclude the condition, place a loading (extra cost), or, in some instances, choose not to offer you cover. If your boat doesn't provide cover, get it yourself.

Freelance and yacht crew between jobs must get themselves protection through coverage. It's too easy to think it won't happen to you, but unexpected health issues, accidents, death, and disability do happen to crew just like you. How often have you seen a donation campaign for the crew that thought it couldn't happen to them?

8. How to get insured—Only a few companies offer individual plans for yacht crew, but many offer group policies. If you want to discuss your options for individual or group policies, I highly recommend contacting Melanie Langley from Moore Dixon Brokers Limited. You can contact her at melanie.langley@mooredixon.com

We hope these eight tips have provided valuable insights regarding yacht crew insurance. To explore the topic further, watch the episode Uncensored: Navigating Medical Insurance for Seafarers by clicking here.

Download the Yachts Mermaids Basic Seafarer Rights Guide to continue your seafarer rights education.

Special thanks to Richard Johnson-Browne from Keystone Law for his valued input regarding MLC 2006 and to Oleg Otten, Michael Karcher, and Roberto Rodriguez Allen from Robert Allen Law for their excellent and detailed explanation of U.S.A maritime employment law.

Melanie Langley is a Director at Moore Dixon Brokers Limited. She has been with Moore Dixon for 13 years, previously based in Palma, Mallorca, and now based back in the U.K., in Somerset. She is a member of the Chartered Institute of Insurers. Contact Melanie at Melanie.Langley@mooredixon.com

When provisioning for families with young children on a superyacht, it is important to approach it thoughtfully, communicate clearly with the guests, and organize your provisions properly to create a seamless and enjoyable voyage on board.

I have joined forces with former stew Superyacht Nanny Ella Peters to share with you the essential steps you must take when providing for a family charter.

Follow these 3 steps to make family charters onboard a breeze:

1. Create a provision list and preference sheet for family charters-  Although charter brokers send preference sheets to the charter host, these sheets often lack important information for proper provisioning. To ensure that all necessary details are covered, it's best to gather the preference information from the broker and then send a new preference sheet directly to the family to fill in any missing information. 

Need help creating a provision list and preference sheets? Click here to download the MKSB charter provisioning and preference templates.

2. Communicate with the nanny or family- Communication between you, who is in charge of the charter provisions, and the family or nanny is crucial because they understand what the kids and the guests joining need during their time onboard. Always ask them what they will bring, including the brands and quantity. This information will help you avoid overbuying or purchasing a backup if required. If the nanny is a freelancer and doesn't know the family and kids, I suggest directly contacting the family to gather the correct information. If more than one family is coming on board, ask for the contact info of the other nannies or family members and repeat step 1 with them.

3. Plan kids' activities- As a yacht stewardess, I understand that it can be challenging to entertain kids on a superyacht while ensuring their safety. To help you out, I partnered with former stew Superyacht Nanny Ella Peters to provide you with 11 tried-and-tested Superyacht Activities for Kids. Click here to get the activities! Remember to stock up on all the necessary supplies beforehand to ensure a seamless experience. 

Following these steps will help you and the crew exceed the expectations of families on board and create a memorable and enjoyable charter experience for them and their guests.

Before you go, grab our Free Yacht Stews' Kids Provisioning Checklist and the MKSB Provisioning and Preference Templates to ensure you have everything in place to run a smooth family trip onboard a superyacht.

 If you'd like extra support regarding childcare onboard, check out the Ultimate Superyacht Stewardess Kid’s Charter Resource Pack from Superyacht Nanny Ella. Don’t forget to use code YACHTSMERM to receive 10% off!

Tablescaping on yachts is the art of elaborating dining tables in artful, decorative, or themed ways to create memorable and unique table settings for guests onboard yachts.

Here are the basic steps you need to follow to create a stellar tablescape onboard. For in-depth guidance on Table Escaping and Theme Event Planning, download the Yachts Mermaids Tablescapes & Theme Events Planner here.

1. Choose The Base

Before you begin, it is essential to have a color scheme for your tablescape. One easy option is to use different shades of color, such as dark blue and light blue, on top of a neutral base color like white or beige. A more advanced option is to use an analogous color scheme, which includes three adjacent hues on a color wheel, like blue, blue-green, and green. You can also play with online color-scheme generators to find interesting complementary color combinations. When choosing a color scheme, consider the room's color if you are inside the vessel. You don’t want the room to clash with the table setting.

Next, choose a tablecloth, runner, or whatever will lay the base or foundation for creating your tablescape. Table runners add another dimension to your tablescape, but choosing one that contrasts with your tablecloth is key. If you're using a solid-colored tablecloth, try a runner in a bold pattern.

Other creative alternative options for runners are wrapping paper, layers of placemats, nets, burlap, leaves/foliage, scarves, coffee sacks, vintage book sheets, newspapers, moss, jute, chiffon, cheesecloth, overlapping doilies, lace, etc. Thinking outside the box for this can add a hint of fun to the tablescape, especially if you have kids onboard. One of my favorite things to use as a runner when we have kids is kraft/butcher paper, which guests can write on, including pens or pencils for sketching is a must!

If you're using cloth of any kind, steam or iron the piece smoothly. You don't want wrinkles to distract from the rest of your pretty display. And always clean the table before you begin.

2. Design The Centerpiece

A stunning centerpiece doesn't have to be complicated, but remember the following when creating one.

• Pay Attention to Scale: your tablescape should be proportionate to the size of your table. Pay attention to centerpieces and other decorations, which can quickly feel too big or too small. If it's too small, it may not feel substantial enough for the table, taking away from the overall aesthetic. For the bigger items, you want to create displays that don't block the guests from seeing and talking to each other.

• Include Textures: texture is an important design element that brings added complexity and interest to a tablescape. If your materials are all similar, the display can often feel one-dimensional.

• Add the tallest candles and florals closer to the heads of the table, but offset them from each other. For example, for those sitting at opposite heads of the table, the floral arrangements will both be to their right hands, so opposite sides and not in a visual straight line.

• Rule of Threes: this is the design principle that arrangements of threes are the most visually appealing, and it's true! I love using three candleholders, three different types of flowers, three shades of the same color, etc.

• When doing decór for family-style meals, place the serving platters, saucers, salt and pepper, and any other condiments you’re using in the middle to ensure you have space for them and don’t forget the serving utensils.

• After placing the larger items, go through and tuck greens, long-stem flowers, branches, or "scatter" items to break up the symmetry. Other alternatives are textured items, fruits, feathers, botanicals, cloth, wicker/rattan, glass, metal, lanterns, sparkles, pearls, small figurines and objects, candles, flowers fresh/dry, sand, pebbles, mason jars, liquor/wine bottles, water in vases, floating candles/items, fairy lights, shells, books, board games, photos (can be of the guests' experiences onboard), tins, wood boxes, jewelry boxes, dry pasta, coffee, candy, etc.

• Don't forget the ceiling! Hanging decor on top of your tablescape gives an extra dimension to it. You can use flowers, foliage, hanging glass orbs, fairy lights, balloons, paper lamps, hanging macrame, etc. You can purchase an adjustable Tablescape Decorating Rod if you cannot hang anything from the ceiling.

3. Set The Table Setting

Begin with your charger or placemat, coasters, and plates/crockery. From there, add the silverware/cutlery, stemware/glasses, and napkins. To add a personal touch, you can include something that makes your guest feel special, like a place tag or other token.

If you need extra guidance on how to set your table correctly , download the YM Ultimate Table Setting Guide here.

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The possibilities for creative tablescapes and theme events are endless! And it's the perfect way to make the guest experience onboard memorable.

With the right materials, colors, textures, and interactive entertainment, you can create a beautiful tablescape and theme events that will make your guests feel extra special and spark plenty of conversations. All it takes is a bit of planning and creativity.

I highly recommend downloading the Yachts Mermaids Tablescapes & Theme Events Planner here to get extra tips on creating and planning Table Escapes and Theme Events onboard yachts.

Remember to take photos to design a tablescape/theme event guide for your interior department and add it to your stew bible. Need help creating a Stew Bible? Click here to get my 90+ done-for-you yacht interior templates and guides!

I can't wait to see what you create! Share your tablescape and theme events on Instagram, and tag me @yachtsmermaids

From experience, I know that having kids onboard a superyacht can be challenging as a yacht stewardess, especially when you are expected to entertain them safely and uniquely.

To support you on this task, I have joined forces with former stew Super Yacht Nanny Ella Peters to share our 11 tried-and-tested onboard activities to keep kids entertained and happy during their time onboard. Let’s get started!

1. Arts and crafts- Perfect for while underway (especially as it keeps them in one place). Avoid glue, glitter, and paint, as things get messy quickly. In our experience, jewelry making is always a win, as the kids get to make gifts for their family members or the crew. Another activity that's always a favorite is building a little car or robot. 

2. Water sports- To impress the kids, stage your Total Wipeout tournament with inflatables like the Double Icecap or The Thor (a slide, diving platform, and obstacle course) by Aquaglide. Avoid kids asking for every water sport available by pitching them one toy at a time per water session. This way, they will experience the variety of sports/toys you have onboard without driving the deck crew crazy.

3. Treasure hunts- These are fun and teach kids how to communicate effectively, act responsibly in a team, and improve their problem-solving skills. Here is how to create them:

• Choose a location for your treasure hunt.

• Choose a theme and format for your kid's treasure hunt. A fave on yachts are Pirates.

• Plan your clues. The players need the clues to get from one spot to the next. Riddles are great for older players who need more challenging clues. In contrast, younger players may enjoy fun clues like rhymes. Treasure hunt clues for kids should be simple for non-readers; use pictures instead of words.

• Create your treasure. Choose a variety of prizes that relate to the theme of your treasure hunt. For a pirate theme, it can be gems, gold coins (edible), etc. Players may have food allergies, so keep them in mind if you're including snacks or treats, and keep it low on sugar if the parents are sugar-conscious. If doing a hunt with teams, remember that every child wants to be a winner, so have a selection of smaller prizes for runners-up or offer one big prize that a group can share.

• Decide where you will hide the treasure, then design your clues leading away from that place – planning hunts backward is easier. Consider writing yourself a cheat sheet of the locations so that you know where you've hidden all the clues.

• Do a final treasure hunt run-through. Before you start the hunt, double-check that all the clues (or activities) are where you left them and that they lead each other correctly. Make sure the search doesn't take too long – reduce the number of clues if you think this will happen.

• Send them on their treasure hunt. Gather the players and explain the rules. Make sure they know what's out of bounds. Split a larger group into teams and make sure there's an equal amount of skill in each team. For example, avoid placing all the fast kids or good readers in one team. Get the players in costume if you are doing a themed treasure hunt. Ensure you have adults on hand to keep everyone going in the right direction, work together, and cooperate. Cheer them on, but don't give away the answers.

• Click here to get your Ready-To-Play Pirate Scavenger Hunt Template by Superyacht Nanny.

4. Napkin Folding Workshop– Kids love learning new skills, and this is the ideal activity to engage kids between mealtimes when bored or stuck inside. Don't forget to teach them how to set the table too!

5. Mocktail-Making Workshops- Set up the bar with everything they need to create exciting, fun-colored mocktails. Use a recipe incorporating a range of steps (juice squeezing, shaking, ice crushing, etc.) to give them the whole experience. Click here to get our fave mocktails cheat sheet.

6. Cookie decorating- Set up a baking area with piping tools, icing, sprinkles, room-temperature cookies/cupcakes, cleaning supplies, etc. Dress the kids in chef hats and aprons and let them go wild with their designs. This activity is great for all ages.

7. Pizza making- Set up a pizza station with the dough and their favorite topping ingredients in bowls. Depending on the children's age, you can have them roll out the dough. Dress the kids in chef hats and aprons. Challenge them to the best pizza design – is it a face? A symmetrical pattern?

8. Chamois technician- This activity is popular among school-aged boys and girls who want to be 'big and cool' like the deck crew! Equip them with a chamois or mop and let them help the deck crew dry the boat. Don't forget to ensure the kids have sunscreen, a hat, and a rashguard.

9. Water Gun Games- Water fights are an absolute classic. One rule is no direct hit on the face. Tip: Give some water guns to the beach crew to sneak up on them to keep them on their toes! 

Capture the Flag and Bubble Shooting are also fun water gun games. Here’s how to play them.

• How to play Capture the Flag - Everyone in this game will have a water gun. Players are divided into two teams. Each team will have a flag to protect from the other team. The game aims to capture the other team's flag. To do this, players need to race towards the flag; however, if they get hit by the water gun, they need to freeze. To be unfrozen, another player from their team needs to crawl between their legs. The winning team either captures the other team's flag by freezing all their players or gets to the flag without being caught.

• How to play Bubble Shooting- This game is simple but fun. Grab some giant bubble wands and blow bubbles into the air. All players have a water gun and must shoot the bubbles with water to make them pop.

Play these games on the beach to ensure no one gets hurt while running and the water guns stay outside the vessel's interior.

10. Movie night- Bring out the popcorn, cozy blankets, pillows, and their favorite movie! Save this for the last day onboard or when they are stuck inside.

11. Water Olympic Games- This is great fun and involves all guests. It works best when guests are split into two teams, with a mix of ages and abilities on each team or guest vs crew. Make a child the team captain and have a variety of challenges within the game; these could be sea bob race, silly slide skills, blindfolded cup stacking (with a teammate giving direction), rope climbing, tug of war, etc. Have medals for the winning team to hand out at the awards ceremony.

We hope these fun kids' activities help you create unforgettable memories for the families onboard and keep the kids happy and entertained.

And before you go, don’t forget to grab our Free Yacht Stews’ Kids Provisioning Checklist to ensure you have everything in place to run a smooth family trip onboard a superyacht.

 If you'd like extra support regarding childcare onboard, check out the Ultimate Superyacht Stewardess Kid’s Charter Resource Pack from Superyacht Nanny Ella. Don’t forget to use code YACHTSMERM to receive 10% off!

Your CV is the first contact you have with a prospective employer, and it is your chance to make a good first impression. 

So Make It Count.

A well-constructed CV could be the difference between getting an interview for your dream job or not being considered. So knowing what you should write and how you should do it is paramount to your success.

The point of a CV is to show your prospective employer why they should hire you and what the benefits of having you on their team will be.

Think of a resume as an essential piece of personal marketing to promote yourself to an employer so that you stand out and they want to meet you. 

Use your CV to let the employer see what there is to know about you, your education, previous employment, achievements, skills, and abilities.

Here are my Top CV Tips for Superyacht Crew

1. Your CV and Cover Letter are your marketing tools; think of your cover letter as an advertisement for yourself and your CV as your sale page.
Ensure both of them are oriented to the position you are applying for. For example, if you submit your resume for a Chief Stew role, everything in it and your cover letter should highlight the skills and qualities the vessel will look for in a Chief Stew role.
Doing this shows that you are a detail-oriented professional crew member, which are attributes employers look for in a job that requires you to be meticulous about every little detail.

2. Use a recent photo. You may not realize it, but you have changed a lot in the last three years, so update your crew photo annually.

How to take a good photo: 

• Shoulder length

• Smile on your face (it will make you look more approachable!)

• Tidy hair

• Minimal to no jewelry

• Natural makeup

• High-quality lighting and resolution

• Avoid selfies or vacation photos, sunglasses, or hats.

3. Keep it concise. Short and sweet is the trick – potential employers will read through numerous CVs and don't want to read unnecessary information. Your CV should be at most two pages if you are a senior crew member. For junior crew, please keep it to one page.

4. Make your profile information visible at the top. It should include contact information (email and phone), location and availability, passport nationality, and visas. Do not add your address or passport/visa numbers. This is confidential information only shared with the employer when you receive a contract.

5. List your yachting certificates and education; this should include STCW, ENG1, etc., and university degrees.

6. Add a brief profile including your objective, summarizing your experience and unique selling point (2-3 sentences max.). Detail your strengths and why you are suitable for the role.

7. On your work experience, your yachting jobs should include employment dates, position held, yacht name, size, built, and location, with a list or summary of duties. Jobs should be listed in reverse order, with the most recent first.

Example:
May 2019- November 2020 
Chief Stew | M/Y Amarula Sun | 164’ Trinity | Bahamas/Caribbean 
Active private yacht with (1-12 guests). Responsibilities included:

• Managing & setting up the new vessel.

• Implementing a new interior work system.

• Training the interior team.

• All applicable chief stew duties, provisioning, guest relations, and the overall success and advancement of the crew and the vessel program.

• Managed and coordinated parties with over 50 guests onboard.

• Overseeing all aspects of guest activities. 

• Assistance on deck with lines and fenders; watch duties during passages.

If you are new to yachting, list all your relevant experience/jobs and transferrable skills from your previous careers.

8. Use a professional email address. No sexyfox@gmail.com, please!

9. Save your CV under a professional file name, e.g., KarenSmith_yachtCV, as it will appear that way for potential employers to download.

10. List your references, at minimum three, and always send 2-3 written references when applying for a job.

11. Spell-check your CV and ensure it is grammatically correct. Write professionally and avoid using slang. You can use the Grammarly app; check it out here.

12. Print your CV before sending it off. Sometimes, the layout and format may appear different once printed. Most potential employers will print out the CVs they are interested in, so make sure you are happy with the printed version. 

13. Always send your CV and any other doc. in PDF format. This will ensure your resume is readable on all platforms and gadgets while maintaining its structure and design.

14. Introduce yourself in the email when applying for a job; this can be a shorter version of your cover letter. Attach a cover letter along with your CV, reference letters, and any other information they have requested.

Remember, it is all in the details. You are not the only one applying, so you have to make yourself stand out.

15. And finally, check, check, and check again! Make sure your CV is accurate. I highly recommend getting feedback from an expert. Click here to get my feedback.

If you need help creating a Winning CV, click here for my resume services.

And if you're in the door, shaking hands, and the interview is about to start… get my tips for face-to-face or online interviews here.

Wine service knowledge and skills are essential to delivering an exceptional high-end luxurious table service experience for the guests onboard yachts.

Here are my Top 8 Wine Serving Tips that you can implement onboard today.

#1 Present the Wine List: Be prepared to answer questions about food pairings, wine quality, and wine vintages.

#2 Prepare the Wine Glasses:

• Select the wine glassware - Choose wine glasses that coordinate with the style of wine, whether it's red, white, or sparkling. 

• Inspect the glassware - Ensure each wine glass is free of chips, stains, or blemishes.

• Polish the glassware - Always use white service gloves to handle glassware. Give the wine glasses a final polish with a clean cloth. Make sure not to leave any fingerprints on the bowl of the glass. 

• Place the glassware on a tray - Once it is clean and polished, handle it by the stem and place it on a tray.

• Deliver the wine glasses - Place the wine glasses to the right of each guest, being careful only to touch the stem. The position of the wine glass should be identical for each guest and will depend on the menu and the variety of wines served. Click here to get my Free Table Setting Guide.

#3 Temperature: As a rule of thumb, no wine should ever be served over 20˚C (68˚F). If you are ever in doubt, serve the wine a few degrees cooler than room temperature. This will release the rich and powerful aromas as the wine warms to room temperature.

• Red Wine Temperature - Serve red wine below room temperature at 62 to 68 degrees Fahrenheit. If your red wines are stored without temperature control, consider chilling them slightly before serving to bring the temp down a few degrees.

• White Wine Temperature - White wines and roses should be served chilled to between 50 and 60 degrees Fahrenheit.

• Sparkling Wine Temperature - Keep sparkling wine stored at 50 to 55 degrees Fahrenheit, but serve it chilled at 40 to 50 degrees Fahrenheit. If guests order a bottle of sparkling wine, cool it immediately to bring the temp down.

#4 The Right Way to Open a Bottle of Wine:

1. Before using the wine key, present the bottle to the guest who ordered the wine. Hold the bottle so the label is visible and announce the vineyard, grape, location, and vintage. Once the guest has confirmed that the bottle is correct, you can begin uncorking the wine.

2. Cut the foil below the lower lip.

3. Insert the screw in the center of the cork.

4. Cut the foil around half an inch from the lip of the bottle using a foil cutter or the small knife in a waiter's style wine key (corkscrew). This ensures the wine doesn't touch the foil and can help prevent dripping.

5. Open the wine key so the corkscrew and lever are pointed towards the cork. 

6. Insert the corkscrew, or worm, into the center of the cork and twist.

7. Continue twisting the corkscrew down until the first notch on the lever meets the lip of the bottle.

8. Pull the corkscrew up with the lever pressed against the bottle's lip. The leverage created will pull the cork about halfway out of the bottle.

9. Now, the second notch on the lever will be in line with the lip of the bottle. 

10. Using the leverage created by the second notch, pull the cork out. If the notch is in place, the cork will pull easily away from the bottle.

11. Wipe off the top of the bottle and the cork with a napkin.

Having the correct type and, ideally, a high-end corkscrew will support you in delivering a smooth and efficient wine service. I highly recommend using Laguiole corkscrews.

#5 Decanting: is the process of separating sediment from the old aged wines (starting with five years of age). It is also used for young, bold red wines (like Cabernet Sauvignon, Syrah, and Nebbiolo) to introduce oxygen to the wine. Doing this also allows the wine to breathe, which helps enhance its flavors and releases its aromas. Plus, decanting wine is very useful for those moments when the cork slips inside the bottle.

Here's how to do it!

• Set the bottle upright, ideally for 24 hours before drinking, so the sediment can slide to the bottom. But don't worry if you cannot; 30 minutes to one hour usually does the trick.

• Locate a decanter or another clean, clear vessel from which the wine can easily be poured into glasses.

• Open the wine.

• Hold a light under the neck of the bottle; a candle or flashlight works well.

• Pour the wine into the decanter slowly and steadily, without stopping; when you get to the bottom half of the bottle, pour even more slowly.

• Stop if you see the sediment reach the neck of the bottle. Sediment isn't always chunky and obvious; stop if the wine's color becomes cloudy or if you see what looks like specks of dust in the neck. The wine is now ready to serve if it is aged; if it is young, allow it to breathe for at least 30 minutes.

• Discard the remaining ounce or two of sediment-filled liquid in the bottle.

• If you don't want to use the light method, you can always use this method by pouring the wine through a tiny strainer, a cheesecloth, or a wine aerator/strainer like this one.

#6 Pouring Method: Still wines should be poured toward the center of the wine glass. Sparkling wines should be poured against the side of the glass to preserve the bubbles without touching the glass.

1. Before making the first pour, note how many guests will be drinking. As a general rule, one bottle of wine serves five glasses of 5oz. each. Adjust the pour amount based on the number of guests, and never fill a glass more than halfway. 

   Tip: To learn how much is 5oz. while free pouring wine, count your measurements and see how long it takes to pour 5oz. in a measuring cup and use that exact count when free pouring.

2. Wrap the bottle in a clean white/black napkin or use white waiter's gloves while handling the bottle. This also helps with temperature control for chilled wines.

3. Always pour from the guest's right side. Finish each pour with a twisting motion and wipe the lip of the bottle to avoid dripping.

4. Place the bottle in a bucket of ice and water for chilled wines or store it in a wine chiller.

5. Return to the table periodically to refill wine glasses. When the bottle is empty, ask the host if they want another wine bottle. *If the new bottle differs, replace the wine glasses with new ones.

Extra serving tips:

• Hold the bottle from the base.

• Expose the label to the guest.

• Cut the flow quickly by twisting the bottle towards you.

• Wrap a napkin around the bottleneck or have it over your forearm to clean drips.

• Never let the wine bottle touch the glass into which you are pouring.

#7 Serving Order: You should serve lighter wines before full-bodied wines. Check out my Do's and Don'ts of Table Service blog post for more service tips.

#8 Preservation: If a bottle of wine is not finished, there are numerous ways to preserve your wine, such as using wine bottle stoppers, shields, pumps, and argon gas. These preservation methods are cost-effective and ensure the wine does not get wasted. 

Generally, an opened bottle of red wine can last up to 5 days if stored properly in a cool and dark place with a wine stopper or cork to prevent excess oxygen from getting in. For white wine, it can last for up to 3 days under the same storage conditions.

If you want to polish your wine and table service skills and deliver an exceptional, luxurious, high-end table service onboard, I invite you to check out the Mermaids Kick-Starter Bible; click here.

In this Vlog, I explain how to create interior inventories onboard yachts. A streamlined inventory system helps you figure out exactly how much and what you have in stock so you can better use your stock and know when to purchase more.

When you track how much inventory you have onboard, you can make smarter decisions about when and what to order. It will also help to speed up the ordering process and keep you within budget.

Having efficient inventories makes it easier to prevent product shortages and keep just enough inventory on hand without having too much. This is crucial because most yachts lack storage space, so using the storage areas wisely is vital.

Keeping track of all the products you have on hand and order can save you the hassle of doing inventory recounts to ensure your records are accurate. This increases information transparency and aids in precise planning.

Plus, a well-organized inventory system will increase employee efficiency, as it supports your team of stewardesses to manage the stocks and update the inventories productively.

Watch the video below to learn more about creating inventories like a Top-Notch Chief Stew.

If you need support creating inventories, I invite you to download the Mermaids Kick-Starter Bible inventory templates available inside the Mermaids Kick-Starter Bible. Click here!

Delivering all the items that will satisfy owners and guests for the duration of their stays onboard is a big task. With grand expectations, special requests, and quick turnaround times, you may find yourself under intense pressure.

Knowing how to organize yourself and learning to provision under these unexpected circumstances, it’s the key to achieving flawless provisioning for the needs and preferences of your guests.

In the Vlog below, I share my top provisioning tips and insights on performing this major task like a Pro!

If you need support creating provisioning lists, I invite you to use the Provision Templates and Global Provisioning Directories available inside the Mermaids Kick-Starter Bible. Click here.

If you have ever felt overwhelmed with too many tasks and projects or after a busy day you realized that you didn't accomplish what you needed to, don't worry; you are not alone. 

For many, productivity can be challenging to maintain. 

Our society today focuses much on doing more and getting more done. And while I agree with the importance of achieving more, trying to do more can cause a lack of focus, not to mention the stress it generates. 

In fact, over the past 10+ years as a Yacht Stewardess Mentor, this is one of the most common problems I have seen among Chief Stewardesses and HOD.

If you're feeling less productive these days and wondering how to deal with and what can help, keep reading below to learn my Top 10 Time Management Hacks for Yacht Stews.

1. Prioritize your personal and self-care routine- Mental health plays a massive role in how you feel daily, including how you feel at work. Making your personal routine a top priority will support your mental, physical, and emotional health and productivity levels.

"People who look after themselves and practice self-care have better cognitive ability, focus, and concentration," says Dr. Russell Thackeray, a licensed clinical psychologist who consults on productivity. "They tend actually to produce more."

Here are a few self-care practices that will support your productivity and well-being: hydrate, move your body (exercise, dance, etc.), meditate, practice gratitude, and intention setting. And remember bedtime; the choices you make before going to sleep significantly impact your following day. If you know you need to be A game the next day, know your limits and what creates optimization for your day. Most importantly, get more sleep and turn off the phone a few hours before bed so it doesn't negatively impact your rest. 

2. Plan your day- if your schedule varies and is inconsistent, give yourself 4-5 minutes the night before to plan your day. I promise this simple practice will have a massive positive impact on your productivity.

3. Verbalize your to-do list- Verberizing means making sure that every item on your to-do list starts with a verb. It seems simple, but adding a phrase like "go to" in front of laundry cleaners or adding "brainstorm" in front of "theme nights" can trigger you into action and will make your to-do list easier to tackle, so you'll get more done.

Remember, when you verberize your to-do list, you can't just pick any verbs. Instead, pick easy, small, and doable verbs. One-step actions that you can accomplish in one sitting or one errand. Something like "plan birthday party" is too big because "plan" is a project and includes many smaller steps. When you see "plan" on your list and don't want to go near it because it's overwhelming. What if it were "make guest list" or "buy candles?" Then you can start taking action on your to-do list without overwhelming yourself to get more done.

4. Simplify to amplify- When you know what's important, it's much easier to ignore what's not. Create a list of the crucial tasks for the month or week and divide them into two sections, urgent and important; once you have the list choose what job you need to do yourself or if there is someone else that can do it for you, which brings me to the next hack.

5. Delegate- Although the number one reason most Chief Stews under-delegate tasks is the fear of failure due to putting important tasks in someone else's hands, there are other reasons, too. Some feel that proper delegation takes longer than simply doing the task themselves, and others even question their ability to choose the right person for the task at hand.

Inside module 3 of the YM Self-Leadership course, I teach you how to take advantage of your team's weaknesses and strengths to create better productivity; Click here to learn more.

And remember that delegating will not only raise your productivity levels but will also build trust, open communication, and engagement among team members. Plus, it stimulates creativity, develops skills in your team, and creates a positive culture onboard.

6. Put your life on airplane mode- Did you know that every time you resist a temptation or exert any kind of self-control, you start to drain your cognitive fuel tank? Using your limited mental fuel on important things vs. blowing it on stuff that doesn't will ensure you become more productive.

So if you want to use your cognitive fuel tank wisely, here is what you need to do: turn your phone off, put your computer on focus or turn off notifications, and tell the crew or other people around you for this x amount of time you will not be available unless it is an emergency and finally do the creative tasks first, like writing emails, or putting together a team building exercise or training for your team, etc.

7. Avoid Multi-tasking- Psychological studies have shown that multitasking does not save time. In fact, the opposite is often true. You lose time when switching from one task to another, resulting in a loss of productivity. Multi-tasking may lead to difficulty concentrating and maintaining focus.

Do your best to focus on one task at a time by keeping your area clear of distractions, including putting your phone away and setting aside dedicated time for specific tasks. And remember, estimate how much time each task will take you as a baseline. It's ok if you take longer or less, as this will help you figure out what tasks are more time-consuming than others. And always start with the urgent task that needs your cognitive fuel, in other words, mental energy or working memory.

8. Make a onesie- whatever you are working on, especially on the computer, clear the area from all to-do lists, notebooks, files, etc. Grab a piece of paper and write the one you are focusing on (don't forget to verberize it!) and have it near you to remind you that is all you have to achieve right now.

9. Have your own Stew Book templates- expecting a vessel to have an efficient Stew Book, aka Standard Operating Procedure Manual, is a pitfall for your career. If yachting has taught me one thing, preparation is the key to success. And as a professional stewardess, you must always be ready to hit the ground running. That includes having a stew book template that you can quickly customize to your team and vessel needs without spending days behind the computer.

I created the Mermaids Kick-Starter Bible to support Top-Notch Chief Stews with this time-consuming task. With over 90+ interior templates, the MKSB will save you time and energy, as there is no need to recreate them. They are digital and editable! These are clear-cut, tried, and tested templates you can use daily in a hectic season to keep your interior team on track. Merging your knowledge with these guidelines will create the perfect interior system for your team and vessel, whether private or charter. Download the MKSB templates here.

10. Plan your work duties around your cyclicality- Women have been conditioned to adjust to a man's workplace, environment, schedule, and approach to productivity for a long time. Exploring productivity at work through a female paradigm could be the key to unlocking your productivity genius zone.

What if the secret to successful project planning and execution was embedded in the female hormonal cycle? What if you knew the exact time of the month you should be leading that team meeting or activity or asking for a promotion? Learning to sync your female hormonal cycle with your work and life schedule is the ultimate bio-hack to harness your energy and productivity.

Each phase of your cycle provides you with amazing brain superpowers; knowing what those are and when they happen is essential so you can plan and take advantage of them.

The MKSB Productivity Training is the only one available in the yachting industry that teaches women how to use their monthly periods as a productivity tool. Click here to join the movement!

Following these time management tips and hacks gives you the best chance to ensure your productivity clicks into gear as a woman. I hope they support you as much as they continue to help me. Got questions? Let's connect here!

Being a Super Yacht Stewardess has many perks, such as traveling to exclusive hidden gems, having elite experiences, and making long-lasting friendships. And let's not forget the financial side of things; you get free food, accommodation, and the opportunity to receive added income such as tips. But you will not benefit from these financial perks if you do not manage your money. I am sharing my top 10 Money Tips for Yacht Stews who want to be in charge of their money and take advantage of the opportunities of working at sea.

#1 Educate Yourself
If you want to be in charge of your finances, you must learn how to manage your money. Following these tips is just the beginning. To continue this journey, I invite you to take the free finance courses offered by Bola Sokunbi from Clever Girl Finance or the Ultimate 101 Money Course by Haley Sacks, aka Mrs. Dow Jones. They have influenced and supported me in learning to manage my money big time.

#2 Get Clear On Your Financial Goals
Clarifying what you want to achieve with your money will give you a guiding map to create a budget that matches those goals. When setting financial goals is essential to start small and then build from there. For example, one of your goals could be having an emergency fund; this is handy for unexpected expenses such as finding yourself between jobs. Another could be paying off debt, traveling, or saving for your first house deposit. Whatever your goals are when writing them, add the reasons you want to achieve them, as it puts them in perspective and fuels your motivation.

#3 Know Where Your Money Is Going
Better money management starts with spending awareness. If you don't know what and where you're spending your money each month, there's a good chance your spending pattern has room for improvement. You want to track it for at least three months to understand your spending better. You can also look back at your last three bank statements and analyze your spending habits with the help of a spreadsheet. You can use money management apps such as Mint to track spending across categories and see how much you're spending on non-essentials such as dining, entertainment, or shopping, or you can use a spreadsheet. You can easily create a spreadsheet with the help of Nerd Wallet or use the Digital Money Book from Mrs. Dow Jones. Once you've educated yourself on these habits, you can make a plan to improve.

#4 Create A Realistic Budget 
Use your monthly spending pattern and income to set a budget you know you can keep. Create a budget that works with your lifestyle, spending habits, and financial goals. Remember that your budget will fluctuate and shift occasionally, depending on your income, expenses, and objectives. 

At the start is helpful to set a budget percentage rule such as 60/20/20 or 50/20/30 so it's easier to understand where your money should be allocated. The first digit means the percentage that will go towards essentials, the second is savings, and the third is for non-essentials. But these rules are guidelines, and you can create one that fits your needs.

A budget will encourage better spending habits, but give yourself a realistic shot at meeting it. That's the only way this money management method will work. I highly suggest downloading the Done-for-You budget template, the Money Book, by Financial expert Haley Sacks, aka Mrs. Dow Jones. It will provide you with the tools you need to take inventory of your current financial situation, set a realistic monthly budget, and set actionable monthly goals that you can stick to.

#5 Have Your Money In Multiple Accounts
Having all the money in one place makes spending easier because you can access the funds with a single bank transfer. Having your money spread across accounts such as Income, Bills, Savings, and Retirement will ensure you stick to your budget and give you a clear view of how you are reaching your financial goals. At the very minimum, having at least one checking and savings account is a good idea. Beyond that, consider your financial goals.

#6 Prioritize Paying Off Your Debt 
If you have an outstanding student, personal loan, or credit cards that need attention, I recommend prioritizing paying down debt while making small contributions to your savings. Once you've paid off your debt, you can contribute to your savings the total amount you previously paid each month toward debt. If you have debt, you can use a percentage rule such as 60/10/10/20, which translates to essentials/savings/non-essentials/debt. If this rule doesn't fit your needs, create your own.

#7 Save Money And Use Buckets
When I started my yachting career, I saved money and then spent it on traveling or living expenses between jobs. Once I introduced buckets into my saving strategy, saving for both short- and long-term goals was a breeze. Using buckets allowed me to manage my savings efficiently and got me out of depleting my savings repeatedly. I use Ally Bank for my savings, and it has a bucket tool inside its online banking platform; if your bank doesn't offer this tool, you can always keep track of your buckets on a spreadsheet or open a new savings account for each bucket. I suggest using High Yield Savings accounts to make the most of your money. 

#8 Prep For Retirement 
I understand; you are young, and retirement seems so far away. But the more you wait, the more money you lose towards ensuring you have a good retirement plan for when you don't want to work anymore. Working as a yacht stew allows you to get your retirement plan rolling exponentially because of the financial perks you get at sea. The best way to save for retirement it's to invest in low-risk index funds like Warren Buffet, aka the most successful investor of the 20th century, suggests. Index funds are long-term investments that have the potential to set you up for retirement. But of course, like everything else in life, not all index funds are the same, so I invite you to learn more about them. A great way to do this is by reading the book The Index Cards by Helaine Olen and Harold Pollack or joining Ramit Sethi's online programs. By the way, I highly recommend watching his Netflix series How to Get Rich!

#9 Pay Your Taxes 
Many of us have the misconception that working as a yacht crew means tax-free living. But this is far from the truth. It is your responsibility to pay any taxes or social security due. The tax owed depends on many factors, including your residency and its tax regulations. Understanding your tax position is not only essential but your responsibility. Remember that you won't be at sea your entire life, which means once on land, you will want to use the benefits of having social security and government aid, but for that to happen, your contribution through taxes is vital. But I get it: taxes and living at sea is a grey area; that's why having an accountant or financial advisor is essential. A few companies that can support you are United Advisers Marine, CrewFo, Flying Fish, and Marine Accounts. If you are paying taxes in the USA, check out Singh and Associates.

#10 Invest In Your Career Development
If you want to make more money as a yacht stew, you need to become a Top-Notch Chief Stewardess, and I'm here to help you get there. Click here to learn how I can support you in stepping up as a Chief Stew and getting your piggy bank fatter!

Remember, taking control of your finances is not a destination; it is a journey, so be kind to yourself and get the support you need.

A universal necessity for all yachts is better storage spaces. No matter how much you try to organize, you will still need clever solutions to fit in everything. Today I will share 10 Storage Hacks to help you make the most of the available storage space onboard.

Let's start with the basics. The first step is to ensure your storage spaces are neat and clutter-free. Think of it like this: Before you unload groceries, you have to create space for them to go in the fridge and pantry, which leads me to...

Hack #1 Use Old Products First

Take an inventory of all your items (keep it updated), and don't purchase new products until the old ones are empty. One of the big mistakes I see crew, especially HOD, is wanting to change all the onboard products. And yes, I agree that sometimes you know of a product that will give you better results. But purchasing new items will create a massive storage issue, as now you will have things you are not using taking up space. You may think that a good solution is to toss the other items away, but the truth is that if you are good at your job, you know that looking after the owners' assets is essential, which translates to not spending money where it is not needed. Believe me; you will be applauded if you decide to use what is onboard until it is finished. And if you need help creating inventories learn more about the MKSB templates.

Hack #2 Try Bulk

So let's say you have already used all the products onboard and are ready to bring in new ones. One of the best ways to save space and money and be more sustainable at sea is to buy in bulk instead of a single-use plastic bottle each time. These days many companies are supplying the maritime industry in this way. Try out my fave, the Ecostore Ocean, who can help you set up a refill station onboard whether you are on deck or interior; they got you covered. They also have refill store stations worldwide; if you are in Europe, contact Superyacht Eco or Viveco Yachts. If you are in the USA, contact Ethical Yacht Wear, and for the rest of the world, visit Ecostore Ocean.

Hack #3 Say Goodbye To Cardboard

Get rid of all cardboard boxes. Why? Because they serve as a shelter, enabling roaches to hide, live, and breed. And secondly, because they take up too much space. Remember always to label what's inside the bag and add the expiration date if necessary before you toss the cardboard, and don't forget to keep the instruction manuals if available. For example: Write the name and expiration date on cereal bags.

Hack #4 Use Storage Bins

Let's talk about storage bins. Plastic storage containers are the best for storing and organizing specialty items such as theme nights, owners’ clothing and toiletries, and keeping extra drinks on the deck. They come in different sizes and shapes, allowing you to keep things dry and tidy. Utilizing clear bins is ideal because you can see what's inside; of course, I still recommend labeling them as it will make it easier for everyone to find the correct box easily.

Hack #5 Go Collapsible

As you know, storage spaces onboard sometimes have odd shapes and heights; this is where utilizing collapsible bins is a great idea; plus, when you don't need them, you can put them away without taking up too much space. This is what I call a win-win situation. And don't forget to go collapsible with buckets, microwave lids, funnels, laundry baskets, etc.

Hack #6 Think Outside the Box

It is essential to look at all the available spaces, including the walls, to organize and store items. Hanging things instead of stacking them on the floor or inside a bin can save a lot of space. So get creative and think outside the box!

Hack #7 Invest In Vertical Hangers

Cascading hangers are the best solution for those tiny crew closets we sometimes have to share. Instead of taking up valuable space on the closet rod by hanging items individually, vertical hangers allow you to hang one over the other without causing creases. This is also an excellent solution for those guests that pack their suitcases for a year's vacation.

Hack #8 Use Visible Storage Jars

If you want to make space in the pantry or the laundry, using visible storage jars or containers is a great way to achieve that. Reusable containers can store dry goods for both the short and long term. They are available in various shapes and sizes, allowing you to select the correct size container for the amount of product you need to store. Using them will also allow you to buy in bulk and have a place to store them properly. Remember to label everything and add an expiration day when needed.

Hack #9 Swap Detergent Bottles for Sheets

Yes, laundry detergent sheets work! While the idea of a detergent in a sheet may seem strange, they are just as effective as a powder or liquid detergent. Plus, they save you so much space. Here are some detergent sheets to consider: Beyond Plastic, Breezeo, ECOSNext, and Sheets Laundry Club.

Hack #10 Store Items Accordingly To Their Use

When organizing and storing items, it is crucial to consider when and how often an item will be used. Always keep the things you don’t often use further away, and ensure the things you will need repeatedly are on the front. That's why reorganizing between seasons is ideal for successfully setting up the storage spaces for the next one.

A messy, disorganized yacht can cost you more than your inner peace. If you don't have a proper 'home' for all items, you spend more time putting things away when cleaning up and waste time looking for items when needed. If you are ready to step up your game as a stewardess, check out the Mermaids Kick-Starter Bible.

Old Blogs

After training hundreds of stewardesses to become Top-Notch Chief Stews, I have listed the common mistakes I have seen in first-time interior HOD and how to avoid them so you can easily transition.

Mistake 1: Forgetting to develop a management mindset

How to avoid: You are likely considering jumping into a Chief Stew role because you're awesome at your job. But the crazy thing about your new position is that it's not about you anymore. As a stewardess, your number one job is to accomplish tasks. Now, as a Chief Stew, your number one job is to help other people outstandingly achieve the tasks.

This shift is often difficult for first-time Chief Stews, but it's crucial—your performance will be tied to your team's performance. This means that if your team fails, you fail. And if they succeed? You can take credit, but you have to share it with the rest of the team, or they won't be willing to do an excellent job for you in the future.

Mistake 2: Not having an SOP in place

How to avoid: Create an Interior Management System, aka SOP. This manual, or stew bible as we call it in the interior departments, will be the backbone of your management duties. You will be lost like a needle in a haystack in your new role without it. The Mermaids Kick-Starter Bible will support you in creating your own Interior Management System. With over 90 digital and editable templates, you will save time, which means you will lead by example as a Chief Stew. Download the MKSB here.

Mistake 3: Repeating what previous Chief Stews have done onboard, even when inefficient or wrong.

How to avoid: Learning who you are as a leader is key to succeeding in your new role. Repeating what others have done if it works is ok, but I often see first-time chiefs doing things the way they have seen others do it, even when they know it is not beneficial just because they haven't taken the time to develop their leadership skills. The best way to achieve this is by investing in developing your self-leadership skill sets. If you are ready to heighten and develop your natural leadership skills quickly, check out the YM self-leadership mini-course; Click here.

Mistake 4: Over compromising

How to avoid: Setting boundaries with the crew, owners, and guests is crucial to your success. As a first-time chief stew, you want to show that you can do the job, but that doesn't mean that you need to say yes to everything they ask, specifically if doing so means achieving the outcome by putting your mental and physical health at risk. Sometimes NO is the correct answer. That's why reconnecting with your feminine energy and menstrual cycle is the key to setting boundaries and avoiding burnout. Understanding the 4 phases of your menstrual cycle will allow you to plan your personal and work life around it to support your mental and physical health and the team. Click here to learn more about the Fem Productivity Masterclass for Stews.

Mistake 5: Leading from a frenetic energy

How to avoid: Having a self-care routine is essential to prevent engaging in frenetic energy. Meditation, exercise, and guided breathing will help regulate your energy and nervous system. As a leader, whatever you feel, others will notice and feel it too. If you are constantly anxious or worried, your team will pick up on that, and more than likely, they will start to feel the same way, which translates to chaotic team energy and service. Taking care of yourself should be your #1 priority. If you don't have a healthy mental and physical state, your work performance will suffer, and so will your team efficiency—That's why I recommend investing in a coach or therapist to help you maintain balance in your life. I have over seven years of experience supporting stews in this field. Click here to book a session with me.

Here is what others are saying about their coaching sessions with me:

"Marién always gives me the tools I need to calm down and come back to myself so that I can be the best leader for my team." -Greta

"My overall mindset has changed for the better, and we have done some critical work unlocking my full potential. It has helped me, not only in my work life but my day-to-day life." -Marcelle

Remember that preparing and investing in yourself is the secret to succeeding in anything you do. Click here to learn more about all the ways I can support you in achieving success.

As a Chief Stew, you train your stews to be the best at their job. But unfortunately, many Head of Departments are missing the skills to teach others successfully. The truth is that teaching is not natural to many, and it does require specific skills. Learn the following skills to become a successful teacher, leader, and Chief Stew.

Communicate Effectively
Communication is much more than the words we say. Research has shown that the impact of communication is approximately 55% body language (posture, gesture, and eye contact), 38% your tone of voice, and only 7 % the content of our presentations (words). If you don't have the skills to communicate effectively, it will be challenging to drive your point across and get the results that you are aiming for. Inside the YM Leadership Course, I teach you the basic NLP communication model to become a successful communicator. With these simple techniques, you will listen and communicate more effectively with others; Click here to learn more.

Know your team's VAK modalities
VAK modalities help you understand how you and others process information. There are three ways of processing information: Auditory, Visual, and Kinesthetic. If you don't know how each team member receives and retains information, you will endlessly repeat yourself without getting your team to learn and implement your teachings properly. Click here to learn the VAK modalities.

Use a Training Manual
Using a training manual will ensure your team has the guidance and tools to do their job correctly and as expected during and after training. The Mermaids Kick-Starter Bible acts not only as an interior management system but also as a training manual. It has all the templates you need to create your unique training manual and management system. Learn more about it here.

If you are serious about becoming a Top-Notch Chief Stew investing in yourself is the key. Learning the skills that supported me in becoming successful in the industry will save you time and a lot of headaches. Let me show you the way; Click here to learn how I can support your career.

Even with the title of “Head of Department,” commanding the respect of an entire team isn't easy. Inevitably you'll have team members who question your authority—who answer your instructions with excuses, an endless stream of questions, or a blank stare. 

This can be a challenge for anyone in a leadership position, especially for new Chief Stews who may still be learning the ropes of their roles. 

To be a successful Chief, you must learn to communicate with authority—so that your team takes you seriously, respects your leadership, and follows your direction. 

Try these simple steps if you want your team to respect and listen to you.

Build a Reputation

Are you complaining about the boss or other crew members over cocktails? Do you show up late to work? As a chief stew, you'll be looked at as a role model by your fellow stewardesses and crew in the vessel. You can't expect your team to give their best at work if they don't see you doing it, so be sure you are always on your A-game. This means:

• Meeting deadlines.

• Showing up on time.

• Sticking to your word.

• Keep your opinions under wraps and do your best to represent your department and vessel professionally.

Doing great work in the job is a step in the right direction toward winning the respect of your colleagues, but all that hard work can easily be overlooked if you do not mind your actions before and after you're on the clock. 

Learn to listen

Listen actively to every member of your team. Set up individual meetings with your new or current members to understand their roles. Ask questions about what they like about their job, the most significant challenges they face, and any ideas they have for improving the interior team and vessel as a whole.

All team members are valuable; their diverse opinions will open you up to new ideas and help you see flaws and inconsistencies you were previously blind to. 

Let your team know that you're open to listening on an ongoing basis. Whether having an open-door policy or scheduling "office hours" each day, ensure your stewardesses know when and how they can reach out to you.

Maintain Confidence as You Speak

This may seem like a no-brainer, but to convey authority, you must speak confidently. And this is not something that comes naturally to everyone.

For example, the beginning of your sentence may start just fine, but when you reach the end, you may raise your voice slightly, turning the thought into a question or quiet down, turning the last few words into a mumble. 

Either way, you'll sound unsure of yourself—which won't inspire much confidence in the people you're talking to. 

The key to doing anything well is doing it often; speech is no exception. Practice what you'll say beforehand—recording yourself or doing it in front of a mirror will help you understand how to improve your verbal communication and body language. 

Consider your tone, body language, and direction

This is especially important when speaking to someone face-to-face. Remember what you're trying to accomplish and how you may come across when communicating. For example, if a stew misses something, you want that person to improve so the problem doesn't happen again; you don't want this employee only to feel guilty about the error. Setting your intention before the meeting is vital to ensure your energy will flow in the intended direction.

Body language can tell just as much as what a person says, if not more. Ensure your language is clear, and if you are angry, take a few minutes to cool down before speaking. Remember that it is better to meet in person when possible than to communicate through text or email.

Use Statements, Not Questions

Avoid phrasing your instructions like questions: “Jess, can you take over the Crew Mess duties today?”. On the surface, questions seem less aggressive than direct orders—but in reality, all they do is open you up to excuses. The better option is to state it directly (e.g., “Jess, I need you to take over the Crew Mess duties today. Thank you”), which asserts your authority and provides less room for pushback. 

Give Clear Directives, Not Suggestions

As a new Chief Stew, you may need to toe the line between being strict enough to be respected yet laid back enough to be relatable. Often, that can result in your directives coming across more as a suggestion rather than firm instructions. 

Too often, chief stews will say something like, “Jess, it'd be great if you could finish the inventories by tomorrow,” which implies that it's simply something she could choose to do rather than something you're directly asking her to do. 

Instead, try: “Jess, please ensure the inventories are finished and printed by tomorrow at 5 pm.” Changing just a couple of words can make a big difference in how your request comes across. Now, instead of simply a request, you've given a clear directive.

Remember to be clear about the deadline. If not, it may not get done in the timeframe you assume it should. Confirming mutual understanding is a must to ensure everyone is on the same page.

Restate what you hear

Rephrasing what co-workers, captain, or even client's “guests,” say to you by repeating the important points shows you understand what you were told. It gives both parties a chance to clarify if there is any confusion, and by repeating it, you'll remember.  

Keep Criticism constructive

 When you manage others, you want them to do their best. Ensure your comments aren't emotionally charged and the person you're speaking with understands what you're trying to say when giving feedback. Provide positive reinforcement when a job is well-done, and find ways to add tips for improvement without being negative. 

Remember, feedback is a two-way street. Your team members want to know how they're doing and want to tell you how you are doing at your job. Having seasonal performance reviews will support you in achieving this. 

Inside the MKSB Human Resources Bundle, you will find digital and editable performance review templates, team-building exercises, recruitment guidelines, seafarer rights information, an onboarding checklist, and more to aid you in your leadership role. Download the MKSB; Click here.

Becoming a successful leader takes time, a lot of patience, and self-development. And the truth is to achieve leadership success, support is crucial. Investing in myself and my career was the best thing I did. If you are ready to heighten and develop your natural leadership skills quickly, check out the YM self-leadership mini-course; Click here.

I am going to be honest, and get to the point. When you decide to step up as a Chief stew, you do so because you feel ready to lead an interior team to success. But then, all of a sudden, the small voice within creeps in and brings doubts and fear of not being good enough for the new role. This small voice is the one keeping you away from moving into a Chief Stew position.

Even though you may perceive this voice as " bad," and you would like it to go away forever, you should be grateful for it because it is not trying to sabotage you; it is here to remind you that preparing for your role as Chief Stew is crucial. As a Stew, you know preparation is the key to success, so why wouldn't you apply this principle to your career development?

Follow these three steps to turn your fear into confidence and step up as a Chief Stew faster than you think. 

1. Master your essential stew duties: service, laundry, and housekeeping. As I have said, how will you teach or correct others if you don't know how to do something yourself? Make sure you have mastered the basic stew skills before considering making the jump.

2. Create an Interior Management System, aka SOP. This manual, or stew bible as we call it in the interior departments, will be the backbone of your management duties. You will be lost like a needle in a haystack in your new role without it. The Mermaids Kick-Starter Bible will support you in creating your own Interior Management System. With over 90 digital and editable templates, you will save time, which means you will lead by example as a Chief Stew. Download the MKSB here.

3. Invest in a Self-Leadership Coach or Course. As a Chief Stew, your number one duty is to create a cohesive and harmonious team, which means managing others successfully. The best way to achieve this is by investing in developing your self-leadership skills with a coach. I have over seven years of experience supporting stews in this field.

   Here is what others are saying about their coaching sessions with me:
   "she has awakened me to my best potential" -Marcela
   "Marién always gives me the tools I need to calm down and come back to myself so that I can be the best leader for my team." -Greta
   "my overall mindset has changed for the better, and we have done some critical work unlocking my full potential. It has helped me, not only in my work life but my day-to-day life." -Marcelle

   Become the best leader you can be; book your Self-Leadership session here or join the YM Self-Leadership Course, click here.

When you welcome support, you can quickly move from fear into confidence. Career and personal development support is the secret sauce to becoming the best Chief Stew you can be. Click here to learn how I can support you in your journey.

Even though I am baffled that so many stews don't know what their seafarer's agreement should include and their rights at sea, I am unsurprised as this topic is not often explained during courses or interviews.

Grab the Free Basic Seafarer Guide here

That's why as part of the MKSB, I have created an entire Human Resources section where you will find:

✅Seafarer Employment Agreements (checklist/examples)
✅Seafarer Rights (State Flag, MLC, ILO, and Maternity)
✅Hours of Rest
✅Onboarding Checklists
✅Recruitment Guidelines
✅Salaries Guidelines
✅Support Directory
✅Performance Reviews
✅Team Building

Download the MKSB here

Today I want to share with you what your Seafarer’s Employment Agreements (SEA) must include:

Remember, it is your responsibility to know your rights. Please ask questions, research, or get the MKSB and learn the fundamentals of your rights at sea.

Inside the MKSB, you also get:

• 90+ templates (schedules, checklist, provisions, preferences, bar, laundry, service, shipyard, new build, and more)

• Mac/PC Versions

• Training videos on how to use and edit the MKSB

• Workshops: How to Manifest Your Dream Job + How to Ace Your Chief Stew Interview

• Masterclass: How to implement a Menstrual Rest Onboard and use your cycle to enhance productivity.

• Yoga + Guided Meditation to harmonize your body, mind, and soul.

• Exclusive Members Area where you will find all this and more!

Download the MKSB here

Grab the Free Basic Seafarer Guide here.

Whether you're starting as a Chief Stew or trying to improve in your role, you have to understand how things will get done smoothly, efficiently, and consistently by all your team members. And that's why having an SOP in your interior department is crucial.

A standard operating procedure (SOP), in other words, an interior management system, is a set of step-by-step instructions compiled by a Chief Stewardess to help the interior crew carry out routine operations. The aim is to achieve efficiency, quality output, and uniformity of performance while reducing miscommunication and failure to comply with the yachts’ regulations.

A standard operating procedure is a document that provides clear-cut directions and instructions on how teams and members within an interior department must complete specific processes.

The point is that creating an SOP provides a "true north" for your team to strive toward and a clearly-drawn map to guide them along the way. 

Benefits of implementing an SOP

Ensures Consistency -As I've said, an SOP enables your interior team to run like a finely-tuned machine. A huge part of running “like a machine” is consistency. Following an SOP like the Mermaids Kick-Starter Bible will ensure that your team will always know the right path to take—and will always take it. Download the MKSB here.

Ensures Efficiency- With SOP in place, compliance regarding all organizational processes is not merely a suggestion but a mandate. It's simple: It ensures your team knows the most efficient and effective way to do a specific task.

Enables Proper Onboarding and Training- It makes it easier to train your team members about the best practices in certain situations and how to navigate them. In contrast, in not having clearly defined SOPs in place, you run the risk of leaving your team uninformed and unprepared to handle particular challenges as they come about.

Maintains Organizational Knowledge- For the sake of argument, let's say your team already knows exactly how to handle any situation that comes their way—and can always do so effectively and efficiently. In this case, it may seem like documenting everything your team already knows would be a waste of time, money, and other resources. After all, everyone knows what to do, so why take the time to write down everything they already know?

The problem, though, is that your team isn't going to remain intact as-is forever. The crew will quit, be promoted, go on leave...the list goes on. When that happens, you must ensure the knowledge and expertise they've brought to the interior will stay within the yacht.

In documenting your SOP, you'll ensure this info stays within your vessel—allowing new team members to pick up right where the old ones leave off.

Challenges of Developing an SOP

While there are many benefits to developing an interior management system within your department, doing so comes with its fair share of challenges, such as a shortage of time or a shortfall in computer skills required to create one. The Mermaids Kick-Starter Bible is here to help you create an SOP as fast and smoothly as possible. The MKSB is a practical guide system that gives you the foundation, confidence, and knowledge to excel at your Chief Stewardess role. These guidelines will save you time and energy, as there is no need to recreate them. They are digital and editable templates! 

Merging your knowledge with these guidelines will create the perfect SOP for your team and vessel, whether private or charter. Download the MKSB here.

Accessibility, Visibility, and Centralization of Information

Even after standard operating procedures have been developed, you'll need to ensure that all members can access and engage with said documentation whenever necessary.

Without this accessibility and visibility, it can be pretty easy for SOP to fall to the backburner—leading team members to go back to the "old way of doing things." This defeats the purpose of developing SOP in the first place. Moreover, the SOP documentation must be the same documentation across the board. The most effective way to ensure this is to keep the document in a centralized database all members can access. That way, you can guarantee that all team members are following the proper documentation at all times. As part of the MKSB, you will receive video training on maintaining your system accessible, visible, and centralized. Get it here.

Management and Maintenance of an SOP

Please remember that there are two main challenges to consider regarding the management and maintenance of an SOP. First, your team must be appropriately trained and prepared to implement the procedures. This means ensuring they have access to any equipment or other resources required to complete the tasks defined within the SOP and know how to efficiently and effectively use these resources. If this piece of the puzzle is missing, your team won't be able to act according to SOP—no matter how clear the document may be.

It's also worth noting that what's considered the best course of action for the time being may not always be so. Personnel changes and other factors may require your team to revisit previously-developed SOP as time passes. If the SOP your team follows is outdated, it will do more harm than good to your interior department. I invite you to meet with your team at the end of each season to determine what procedures are working successfully and which need improvement. This will ensure your team works smart, not hard, and the SOP is continuously updated.

Need help creating your unique SOP? Download the MKSB here.

As a yacht stewardess, you will experience many different yard periods. In this blog post, I share 6 ways to maximize your time in the yard.

1. Prioritize
Prioritizing is the process of determining what is most important. While you may be tempted to make everything a "high" or "urgent" priority at first glance, be cautious. If everything is urgent, then everything loses its urgency. If everything is necessary, then nothing is most important.

I create my project list using my MKSB repair log, shipyard templates, and guides. The templates are available here.

High-Vital: These are projects that are critically important to complete. Not completing them in this yard period may have significant consequences (e.g., a toilet not working or an interior leak).

Medium-Important: While these tasks are certainly important and should get done, there may be little consequence if they slip by (e.g., professionally polishing the marble tops). If you can get to these tasks, you are likely operating in a productive state. 

Low-Optional: These activities are "nice to haves" or may be related to projects with deadlines far off into the future (e.g., replacing crew mattresses and sheets).

2. Negotiate
You will often be responsible for finding contractors to ensure all interior projects get done. If you don't have many contractors' contacts that you can vouch for, I suggest you always ask the Captain or First Officer if they have someone specific they would like to use for "XY" projects or ask friends what company they have used in the past and why they recommend it. 

Once you have the contacts of all potential contractors, it is time to negotiate. One of your primary duties is to protect the owner and vessel's assets, in this case, money; negotiating prices is crucial. Remember, these companies inflate the costs because it's a yacht.

I am well known for having outstanding negotiating skills. For example, I have gotten quotes for 50% less without reducing quality. Tip: look for contractors looking to gain long-term clients, not just a one-time project.

3. Clean Daily
Let's face it: Shipyards are dirty, and dirt inevitably sneaks into the interior more often than you would like. That's why ensuring your daily housekeeping routine includes an overall interior clean-up will save you time. I don't know about you, but I believe in working smart and efficiently. Vacuuming and wiping all interior spaces twice daily (am and pm), especially all the entrances/hallways will save you time when the shipyard ends, and the vessel's interior is back together for the season.

4. Oversee Contractors
As a stewardess, especially if you are a Chief Stew, one of your primary duties is looking out for the vessel's assets. During the yard, many contractors will likely work on different maintenance projects. You are responsible for overseeing them to ensure they have everything they need to cover areas so nothing gets damaged and that they do the job required on time. Click here to join the YM WhatsApp group for advice on which contractors to hire.

5. Training/Team building
The yard is a great time to review what went right during the season and what needs improvement. Once you know what needs improvement, you can set aside at least one day of the week to train in these areas. I also invite you to take time to do team-building exercises and implement a menstrual rest onboard.

Team building will help you and your team stay motivated and create a strong bond. Join me inside the YM Self-Leadership, where I will teach you how to enhance your communication and leadership skills to build an A-team. Click here to learn more.

Implementing a Menstrual Rest Onboard will increase your team's performance and productivity. When you honor your natural cycles and rhythms as a woman, you can easily create a work-life balance, enhancing your work performance. Click here to get my Menstrual Rest Guide to get you started!

6. Take Leave
A shipyard period is one of the best times to take that well-deserved vacation. In my experience, when time is of the essence, and you need to give your team time off as much as you need them on board, ensure their time overlaps (someone is always coming when another one is going).

This period is also an excellent opportunity to pay it forward by allowing the green crew to jump onboard to help achieve the yard goals while your team is on vacation.

I hope these six tips help you maximize your yard time as much as they have done for me. Remember that time spent in the shipyard is a great way to learn new facets of the job and improve those that need extra TLC.

Charter Yacht Shows allow brokers to get to know the potential crew and vessels they will be marketing to their clients, hence your potential charter guests.

Inviting Brokers onboard to tour the yacht and meet you and the team provides the intimate knowledge they need to market the vessel. They can enthusiastically sell what they know and admire. 

These shows are an excellent opportunity to create a strong connection with brokers by showcasing what the crew and vessel are all about, giving them a good idea of what type of clients would love to charter the vessel.

A successful charter program is not busy with new clients; it has return guests. All the boats are the same; what makes them unique is the crew creating unique experiences for them. If you nail that, they will return to you no matter what.

Here are my top tips for rocking a Yacht Charter Show:

1. Showcase your personality and skills

If you are a Chief Stew, you are likely the first person they will meet and greet when coming onboard. Ensure you are always smiling and speaking about the special skills your crew bring to the program (knowing your team members’ skills and their background is vital). All staff should do/act the same way, showcasing each other's skills. For example: if the engineer is passionate about spearfishing, you can say he teaches guests to catch their lunch while enjoying XY destination. If you have a masseuse onboard, you can say how your guests can relax and restore during their stay with the masseuse onboard. If someone speaks a different language, that is always a plus to mention. I think you get my point. If the program has previously been chartered, share stories of happy guests onboard. 

2. Set the vessel for a photoshoot

When brokers and potential charter guests come onboard, they want to a) get a feel for what a possible week could be on that boat and b) get to know the crew. When you get the boat ready, you want to ensure they get a glimpse of the details you will create during their stay. 

Here is what I recommend: 

• Have a tray on the Master/VIP with a Champagne bottle, two glasses, or a tea set.

• Set up a table for dinner (use the one they will mainly use, more than likely one on deck, display the interior team table decor skills, go for it!)

• Have flower arrangements throughout the boat, ideally made by the interior, to highlight that skill.

• Do turndown in one room- curtains down, open bed, quote/weather/chocolate, lighting, and an ambiance that invites them to have a good night's sleep.

• If there is a bathtub, set up candles/scrub/bubbles bath set. Make it look inviting (you don’t need to fill up the tub to display what’s possible).

• Serve only water + wines (red/white/rose), and avoid open bars. Please keep it simple but top-notch with quality wine and water, and of course, show off your cocktail skills with a drink of the day.

• The chef should serve 3-4 canopies showing his/her skills and always have vegan/GF/Allergy friendly. You can have them set up at the bar with one stew serving food and drinks or call attention to the interior service skills by having a stew walk around with drink trays and another with canapés.

• Have a decorative bowl/tray for charter brokers to leave their business cards next to your charter management company's promotional material. They will send you loads; place them around the boat as part of the decór. Get creative!

3. Bring on the Theme Nights!

If you are participating in a small broker show such as the one in Bahia Mar, Fort Lauderdale, this will not apply. But if you are going to be part of a bigger show, such as the Antigua/Newport/ BCN Charter Shows, pay attention. During these more significant events, you will receive a day to go all out and show how you and the team can get creative and entertain guests via a theme night. When I mean go all out, I mean it. This turns into a bit of a competition among vessels, too, so think outside the box. On one of the shows I did, we created a Vintage Circus theme; we hired a photo booth so people could start their journey with a photo to remember us by, then they would meet one of the stews who was a silk expert, and if they were adventurous enough they could give it a go. We had the crane holding the silk on the boat's side so they were not too far from the dock when checking off one of their childhood dreams. As soon as they stepped onboard, they were welcome by a slushy machine, yummy food, crew/characters from a 19th-century circus, and a woman doing palm readings. The line was crazy for the palm reader. We got a person that was so good; people even cried during their readings.

4. Be in it to win it.

One of the cool things about this big show is that the chef and the interior team get a chance to compete in the table setting and food competition. Again think outside the box, and get creative but stick to the rules and guidelines. When you don't follow the brief, you highlight that your team has no attention to detail and will not deliver to the client's wants/needs. Make it personal; knowing the judge's names is key to adding personal touches to the table, like name settings.

5. Extra touches

• Get name tags for the crew; it makes it easier for the clients and brokers to remember your name. Some brokers’ management companies will set this up for the team. Ask!

• Turn all TV's on and set them to play the welcome slide show, meaning the boat's photo slides. Please keep the same music around the yacht and the volume low enough not to interfere with conversations.

• If you have a lunch/dinner planned for brokers/managers onboard, go all out. Create a table setting to remember and ensure your service team is on their A-game; this is where you and the team showcase what their clients will get when chartering the vessel. This is the impression they will remember when talking about the boat to potential charter guest clients.

  As they say, Brokers can enthusiastically sell what they know and admire, create a memorable one, and they will make it rain $$$.

To be a successful Charter Chief Stew, you need a management system to help you and your team deliver unforgettable Top- Notch experiences to the guests. And that is what the Mermaids Kick-Starter Bible will do for you; download it here.